Everyone's story is worth being heard

StoryConnect & Partners is the innovative services network for satisfaction, quality, knowledge flow and innovation of care organisations, municipalities, ministries, foundations, companies, trade associations and educational institutions.

Our solutions help them transform experiences, opinions, remarks, knowledge and research power of customers, employees, patients and citizens into improvement and innovation of products, services and organizations.

It is no longer about what you want to know from people

It is about what people want you to know

The added value of Story

In human Stories valuable signals, insights and observations are hidden

With our partners we develop Narrative Solutions to disclose and put that value to beneficial use


Value of raw stories

Individual experiences, messages, reflections, observations, tips and complaints contain small pieces of knowledge, insight, perspective, attitude, opportunities and signals.

Towards balance

We help people, teams, organisation and communities gain insight in what’s going on by working with raw stories of personal experience. Transparent and ethical.

Stories behind the numbers

Discovering relations between soft factors and daily reality provides real insight. StoryConnect uncovers the changes and influences behind the figures. Continuous and scalable.

Get grip on change

We specialize in converting insight into action without damage. Get grip on change, handle wicked challenges and improve your balance.

Increase your observation power, resilience and change-capabilities

StoryConnect has developed over 30 concepts that utilize raw story for innovation, balancing and change. Our services improve the quality of service, education or care, sales, innovation, customer-, product- and market-research, vigilance, employee engagement, motivation, safety, personal development, strategy formation and assessment, business intelligence, impact of development, policy evaluation, surveillance of human rights treaties and environmental quality, etc, etc.

On our solutions page 6 solutions are showcased to reflect the diversity of solutions we provide. In case your intended application is not one of them and not with the other 24 we can always develop one especially for your situation. Read more about our services ….


StoryConnect has been applied by many profit and non-profit organisations. Companies, governments, institutions, cooperates, foundations and associations gained insights in what is going on from the perspective of customers, patients, citizens and employees. Below are some clients we were lucky enough to support over the last years. Click on the logo’s to read more.


PNI seminar in Saskatoon, Canada on July 20

We are happy to announce a PNI seminar by Cynthia Kurtz and Harold van Garderen on July 20 2:30-4:30 PM in Saskatoon, Canada hosted by Tom Porter. The seminar will cover the basics of PNI and illustrate its potential. Examples will be drawn from earlier applications...

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StoryConnect enhances the capability of organisations to listen to employees, patients, customers, citizens, colleagues, students, etc. We facilitate the flow of knowledge, experiences, insights, observations and warnings so that they reach the right people faster. Next they can decide, signal, investigate, learn, control, initiate and connect based on insights what is going on right now.


StoryConnect offers reliable and affordable services to collect, visualize and evaluate story-based material. 24 hours, 365 days a year. Online via the web, offline with the StoryConnect App and you can – if needed – access your data in the Cloud from any location worldwide.

StoryConnect Web is designed to support people to share and make sense of stories. It offers all functionality found in traditional survey tools, augmented with functionality for story applications. With StoryConnect Web we can run projects from small to large, from short to continuous, in the open or by invitation.

StoryConnect App is ideal when narrative materials – including photo’s, video’s and voice – must be collected on the road, when network connections are not available or when using a laptop is difficult. The App is built on top of StoryConnect Web so that it utilizes its inherent reliability and available for iOS and Android.

StoryConnect Dashboard can be configured to visualize and evaluate stories and further narrative data to spot patterns, follow them over time and support decision making, intervention design and return. Dashboards are build in Tableau and published for Tableau Reader and Online. Where appropriate we employ R or SPSS to add statistical capabilities.

Sharing is multiplying

That is why we share them as-as-service with a growing network of partners. This way we help each other improve our tools even further.

Please have a look at our other activities


Antwoordvooroverheden.nl (“answersforgovernments.nl”) helps public organisations and society find sustainable solutions to wicked challenges. Antwoordvooroverheden.nl facilitates citizens, companies and governments to apply their collective knowledge, skills and experience to develop breakthrough solutions for hard public challenges of municipalities, provinces/states, governmental bodies and national administrations.

PNI Institute

In spring 2014 StoryConnect initiated the PNI Institute with fellow companies and leaders in the field of participatory narrative. The PNI Institute is a membership organisation for people who seek to improve the methods and tools of participatory narrative inquiry. Its mission is to actively share new ideas and engage in open, creative conversations and collaborations in order to continually improve PNI theory and applications. The values of the PNI Institute are quality, self-organisation, diversity and participation.