Policy & CitizenConnect solutions help governments and independent administrative bodies to evaluate or develop policies through citizen and business participation. We offer solutions for:

• Narrative evaluation of WMO policy (for the municipalities of Apeldoorn, Leiden and Peel and Maas)
• Narrative evaluation of municipal or regional youth care policy (for Holland Rijnland and the municipalities of Weert, Leudal and Nederweert)
• Narrative Evaluation chain innovation (Ministry of Economic Affairs) Municipal services social domain, neighborhood teams and resident satisfaction (municipality of Enschede).
• National monitoring and improvement of youth assistance, youth protection and youth rehabilitation (Ministry of Health, Welfare and Sport with DSP group)
• National evaluation and regional solutions for the transformation to (appropriate) education (Ministry of Education, Culture and Science with OOG)
• Evaluation of the UN Convention on the Rights of Persons with Disabilities (for Coalition for Inclusion and Iderin)

Want to know more? Please contact Erwin Duurland.

ProductConnect applications let you see through the eyes of customers and users how they use your prototypes / products and embrace or reject your innovations

ProductConnect lets customers and users tell how they (want to) use and experience a product. ProductConnect can optionally be expanded with a module for purchase research and price / location research

ProductConnect is used for the further development of food products, for monitoring customer trends in a pilot store. ProductConnect is – under the name Dutch ID Monitor – also used by the National Service for Identity Data to monitor the use of Dutch identity documents.

ProductConnect is usually used for one-off surveys, but can also be performed periodically. ProductConnect is most powerful as a customer feedback and requirements discovery tool in a portfolio approach.

Wnat to know more? For commercial applications, contact Harold van Garderen and Marco Koning for the Dutch ID monitor

SecurityConnect put people back in the center of surveillance, security, information-driven action and safe working.

SecurityConnect solutions are based on the power of observation and decision power of people and human networks. Sensors, video systems and machine learning play a useful role as an extension of people, but are ultimately limited when it comes to information-driven action, the detection of weak signals and the handling of uncertain situations.

SecurityConnect solutions are almost always continuously active and therefore almost always consist of a combination of an observation point for making and interpreting observations. by guards, operators, facility staff, safety officers, managers and / or regular employees and a number of back-office systems and services for the continuous evaluation of the situation, controlling the operation and periodic reassessment of uncertainties in the safety and / or security situation .

SecurityConnect applications are usually secret. Naming customers and describing specific applications is therefore not possible. In the Netherlands, StoryConnect works together with Q-Share in IBISS for SecurityConnect applications for surveillance and security culture.

Want to know more? Contact Marco Koning for IBISS. And Erwin Duurland for applications in the engineering the process industry and for SafetyConnect.

HumanConnect is an innovative form of employee experience research in which events that tell people about their work form the basis.

CoachConnect is a variant focused on coaching networks and on providing insight into the impact (result) of coaching people within large organizations.

Because every organization wants (must) be unique, HumanConnect and CoachConnect are always tailor-made. The focus can be on experiences about:

• Motivation / demotivation
• Work pressure / boredom
• Management / leadership
• Actract/captivate/bore/dropping out
• Ethics
• To learn
• Success / failure
• Personal / team functioning
• Knowledge transfer
• Sales effectiveness
• Energy
• Security (physical and emotional)
• Stress

Employees share their experiences (anonymously or optionally) via a storytelling point and answer questions about their experience, the impact of the experience on themselves and the context in which it took place. After an extensive pattern evaluation you will optionally receive an advice report or we will organize a number of work meetings in which you build up employees or management insights and subsequently make improvement proposals that you can implement.

Optionally, HumanConnect can be combined with regular employee perception research to ensure continuity or to enable benchmarking within the sector. HumanConnect can also be implemented as a continuous HR process.

Wnat to know more? Please contact Harold van Garderen.

BrandConnect & ServiceConnect solutions help organizations to manage their brand experience and / or quality of service by looking through the eyes of their customers. Previously StoryConnect and partners already provided solutions for:

Customer satisfaction for a consultancy organization
Traveler experience for a large carrier.
Research into the fulfillment of the brand promise for a financial institution
Parents and member satisfaction for a youth sports organization

Want to know more? Please contact Harold van Garderen.